Terms of Service

01 The agreement

These Terms are a binding agreement between you (and, if you use the service for an organization, that organization) and Salisbury Bookkeeping, LLC. If a separate signed services agreement or order form exists between us, that agreement controls where it conflicts with these Terms. You must be authorized to bind your organization to accept these Terms on its behalf.

02 The service

Top Builder AI is a multi-tenant software platform that connects to a contractor's field-service and accounting systems and provides advisory AI agents covering booking, dispatch, finance, inventory, workforce, and document handling. The marketing site, the web application, and the booking calendar are collectively the "service." We may add, change, or remove features over time.

03 Accounts & eligibility

• You must provide accurate information and keep your account credentials confidential. You are responsible for activity under your account.
• You must promptly notify us of any unauthorized use or suspected security incident at support@salisburybookkeeping.com.
• The service is intended for business use by people who are at least 18 years old. It is not directed to children.

04 Acceptable use

You agree not to:

• Use the service unlawfully, or to infringe others' rights or violate any applicable regulation.
• Attempt to breach, probe, or circumvent security or tenant-isolation controls except as permitted by our vulnerability-disclosure policy.
• Reverse engineer, scrape at scale, overload, or interfere with the service or its infrastructure.
• Upload malware, or submit another party's data without authorization.
• Resell or provide the service to third parties except as expressly agreed in writing.

We may suspend access to protect the service or other customers if we reasonably believe these Terms are being violated.

05 Connected systems & authorization

When you connect a third-party system (for example ServiceTitan, Buildertrend, Procore, or QuickBooks), you represent that you are authorized to grant us access and that doing so does not violate your agreement with that provider. You are responsible for the credentials and permissions you grant. Those third-party systems are governed by their own terms, which we do not control.

06 Advisory only — your judgment governs

07 Founding offer & fees

Pricing and any founding-cohort offer are described on the site and confirmed on a per-customer order form or services agreement. The current founding offer is a one-time install fee plus a recurring monthly fee that scales with the number of people using the system; founding operators lock their founding rates as described at sign-up. Fees are stated exclusive of taxes and are non-refundable except where an applicable written guarantee says otherwise. Any "board-ready-or-free" or similar guarantee applies only on the terms stated in your order form. We may change list prices prospectively; changes do not affect a rate you have already locked in for a current term.

08 Your data & privacy

You retain ownership of the data you and your connected systems provide ("Customer Data"). You grant us a limited license to process Customer Data solely to provide and secure the service. We handle personal data as described in our Privacy Policy, which is incorporated into these Terms. We do not sell your data and do not use your business data to train shared foundation models.

09 Intellectual property

The service, including its software, models, design, and content (excluding Customer Data), is owned by Salisbury Bookkeeping, LLC or its licensors and is protected by intellectual-property laws. We grant you a non-exclusive, non-transferable right to use the service during your subscription, subject to these Terms. Feedback you provide may be used to improve the service without obligation to you.

10 Disclaimers

The service is provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted, error-free, or that recommendations will achieve any particular result.

11 Limitation of liability

To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill. Our total aggregate liability arising out of or relating to the service is limited to the amounts you paid us for the service in the twelve (12) months before the event giving rise to the claim. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

12 Term & termination

These Terms apply while you use the service. Either party may terminate as set out in the applicable order form, or—absent one—on reasonable notice. We may suspend or terminate access immediately for a material breach or a security risk. On termination, your right to use the service ends and we handle your data per the retention and deletion terms in the Privacy Policy. Sections that by their nature should survive (including ownership, disclaimers, and limitation of liability) survive termination.

13 Governing law

These Terms are governed by the laws of the State of Utah, USA, without regard to its conflict-of-laws rules. The state and federal courts located in Utah will have jurisdiction over disputes, except that either party may seek injunctive relief in any court of competent jurisdiction to protect its intellectual property or confidential information.

14 Changes & contact

We may update these Terms; we will revise the "Last updated" date and, for material changes, take reasonable steps to notify you. Continued use after a change means you accept the updated Terms.